Privacy Policy - Prosper Path Way HQ

At Prosper Pathway HQ, accessible via prosperpathwayhq.com, we are firmly committed to protecting your privacy and ensuring the security, confidentiality, and transparency of your personal data. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data in compliance with applicable privacy laws, including the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), and other relevant data protection regulations.

We understand that your personal information is important to you, and we take our responsibility in handling it seriously.

1. Scope of this Policy and Data Controller Role

This Privacy Policy applies to all users who interact with the prosperpathwayhq.com website and its associated services, including, but not limited to, account registration, transactions conducted through the platform, communications, and technical usage data.

Prosper Pathway HQ is the data controller of your personal data under the GDPR and responsible for determining the purposes and means of processing the data. For users in California, we act as a “business” as defined under the CCPA.

2. Categories of Data We Process

Depending on your interactions with prosperpathwayhq.com, we may collect and process the following categories of personal data:

a. Usage Data
Includes information such as your browser type and version, IP address, geographical location, time zone setting, referral source, length of visit, browsing behavior, and interaction data with website features.

b. Account Data
Covers personally identifiable information provided at the time of account registration or purchase, such as your full name, billing and shipping address, email address, and phone number.

c. Profile Data
Information related to your preferences, purchase history, services or content engaged with, and behavioral data from your interactions with our site, including feedback and survey responses.

d. Communication Data
Includes details from your interactions with us via email, live chat, support requests, and other correspondence, including timestamps and contact history.

e. Technical Data
Information about your device type, operating system, browser configuration, hardware settings, screen resolution, and other technical characteristics obtained via cookies or similar technologies.

f. Transaction Data
Records of payments and financial transactions conducted through prosperpathwayhq.com, including timestamps, payment method, transaction identifiers, and delivery or fulfillment data.

g. Preference Data
Details regarding your marketing communication preferences, product interest indications, and opt-in or opt-out settings for newsletters and promotional materials.

3. Legal Bases for Processing (GDPR)

We only process your personal data when we have a lawful basis to do so. The legal bases include:

– Consent: When you have clearly agreed to the processing, such as when subscribing to newsletters or accepting cookies.
– Contractual Necessity: To fulfill agreements with you, such as order processing and account management.
– Legitimate Interests: For improving our services, ensuring security, and fraud prevention, provided such processing does not override your rights.
– Legal Obligation: When required to comply with legal or regulatory duties.

4. Your Rights Under Data Protection Laws

Depending on your jurisdiction, particularly if you reside in the European Economic Area (EEA), United Kingdom, or California, you may exercise the following rights:

– Right of Access: You have the right to obtain confirmation whether your data is being processed and to access copies of your personal data.
– Right to Rectification: You may request correction of inaccurate or incomplete personal data.
– Right to Erasure (“Right to Be Forgotten”): You may request deletion of your personal data, subject to certain conditions.
– Right to Restriction: You may request we limit the processing of your personal information.
– Right to Data Portability: You may receive your personal data in a structured, commonly-used format and have it transferred to another controller.
– Right to Object: You may object to processing carried out on the basis of legitimate interests or direct marketing.

To exercise your rights, please contact us at [email protected]. We will respond to requests in accordance with applicable laws.

5. Security Measures

We have implemented appropriate technical and organizational measures to safeguard your personal data. These include encryption of stored and transmitted data, strict access controls, secure authentication, firewall protections, multi-factor verification, and continuous system monitoring. Our personnel are trained regularly on data protection practices, and all data is backed up securely to prevent loss.

6. International Data Transfers

If you are located outside the region where our servers are hosted, your data may be transferred internationally in accordance with legal safeguards. We ensure such transfers are protected through mechanisms such as Standard Contractual Clauses (SCCs), adequacy decisions, or binding corporate rules, complying with GDPR and other transfer restrictions under applicable international frameworks.

7. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes we collected it for, including satisfying legal, accounting, or reporting requirements. Retention periods are as follows:

– Usage and Technical Data: retained for up to 12 months for analytics and security.
– Account, Profile, and Communication Data: retained for 6 years after last interaction.
– Transaction Data: retained for 7 years for tax and accounting compliance.
– Preference Data: retained until updated or consent is withdrawn.

After such periods, data is securely deleted or anonymized.

8. Cookie Policy

Our website uses cookies and similar tracking technologies to enhance your browsing experience. The cookies we use fall into the following categories:

– Essential Cookies: Required for core website functionality and user authentication.
– Functional Cookies: Enable personalization, such as language settings and remembered preferences.
– Analytics Cookies: Help us analyze site performance and user behavior, typically via services like Google Analytics.
– Performance Cookies: Monitor website performance and improve responsiveness under system loads.

9. Cookie Management and Compliance

In compliance with GDPR and CCPA regulations, we provide users with a clear choice regarding cookie acceptance. You may manage or withdraw consent to non-essential cookies using our Cookie Consent Banner or through your browser settings. We honor Do Not Track (DNT) browser signals and global opt-out preferences where applicable.

10. Special Protection for Minors under 13

Our services are not intended for children under the age of 13. We do not knowingly collect or solicit personal information from anyone under 13. If we become aware that we have inadvertently collected personal data from a child, we will take prompt steps to delete such information from our records.

11. Policy Updates

We reserve the right to revise this Privacy Policy from time to time in response to legal, technical, or business developments. Users will be notified of changes by a prominent notice on prosperpathwayhq.com. Continued use of the site signifies your acceptance of the updated terms.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, you may contact us at:

Email: [email protected]

—

We are committed to full compliance with all applicable privacy regulations, including GDPR and CCPA. If you have concerns about your data privacy, we encourage you to reach out using the contact details provided.